How it works?
- We will send you a smart new device with an OKEachDay button on it.
- You press the OKEachDay button anytime before one or more times chosen by you each day, e.g. after you get up and before going to bed.
- If you do not – one of our friendly team will call you to ask how you are.
- If after several attempts we can’t get hold of you, we will then notify friends or family you’ve nominated.
- In some cases, we will inform the emergency services if we think it’s necessary.
How it helps you?
- Stay independent with daily contact in a way which is convenient to you.
- Press the OKEachDay button or speak to a member of our friendly team to confirm you are safe – you are in control.
- Friendly and highly experienced team there for you 365 days a year.
- Feel safe and protected. If contact isn’t made with you, we will let someone you’ve chosen know.
- Remember important events – use the service to set up appointment reminders.
You can press the OKEachDay button anytime before a time chosen by you. It is only at this agreed time if we had not had contact from you, that our team would call you. Most people choose a time in the morning after they have got up and some people have an evening time too. For example, if the latest you would normally get up is 8:00 am – we would probably suggest 9:00 am as your ‘cut off time’. That gives you an hour to then press the OKEachDay button.
No – you can press anytime before your chosen cut-off time.
It’s absolutely fine. Our system will simply log the button press.
We always try calling you on all your phone numbers first. If our team cannot make contact with you, then we will notify your nominated contacts.
Choose someone who is likely to know where you are, or lives nearby, and will be able to come and visit you if we are unable to contact you. Most people nominate friends, family or neighbours as their chosen contacts. We ask you to provide up to three nominated contacts. If you live in sheltered accommodation, your nominated contacts could be your housing officer.
Lift the handset and call the OKEachDay team using the Customer Service button. We will simply update your records. You can change this whenever and as often as you want.
Yes, you can change it whenever and as often you want. If you would like to make your cut-off time earlier or later, simply call us using the Customer Services button.
We give you a high-quality specialised device which has an OKEachDay button on it which simply plugs into a wall power socket or your telephone socket, depending on which device you have.
Yes, you can use your own phone alongside all OKEachDay devices. All our OKEachDay phones have a double socket adapter so you can plug your existing phone into this.
Yes, the phone works on your own phone line and you can use it to make and receive calls as normal. All regular calls you make will appear on your phone bill as usual. It’s free to press the OKEachDay button and call us using the Customer Services button.
Yes – the phone works with broadband internet.
If you already have WiFi you will have a ‘microfilter’ which ensures the phone and the WiFi both work. If you get WiFi after you have started using OKEachDay, call our team by pressing the Customer Services button and we can explain how to plug this in.
Please let us know by picking up the handset and pressing the Customer Services button which connects you through to us free of charge.
You can continue to use your own telephone as normal and plug in the OKEachDay telephone too – our phone lets you do this. Alternatively, you can replace your existing handset with ours which can be used as a normal phone.
The OKEachDay phone works on your own telephone line and you can use it to make and receive calls as normal. All regular calls you make will appear on your phone bill as usual.
You can speak to a member of our team by picking up the phone handset and pressing the Customer Services button which will put you immediately though. Also, if you do not press the OKEachDay button at your chosen time, one of our highly trained support team will then contact you.
No, the OKEachDay phone works on your own telephone line and you will not need to change your phone number. Our other devices work separately to your telephone line, so would also not impact this.
What people say about OKEachDay
"It’s non-intrusive, convenient and so reassuring if you live alone"
"The reminder service is great. If I need to set a reminder for a doctors appointment or an early morning wake up call when I’m going on holiday, I just let the team there know and I get a call on the day. More importantly, I’ve set it to remind myself of my grandson’s birthday so I always remember to send a card"
“I’ve been using service for several years now and it really has given me back my confidence. Your team are always helpful and friendly, which makes all the difference.”
“OKEachDay has been so useful. I now get helpful reminders about my doctor appointments and when I need to take my medicine. I’m not sure what I’d do without it now.”
"Just a short note to say thanks for all your help this year. It’s nice to know you are all there for me."
"I am writing to express my thanks for helping me last week. I am really not sure what would have happened had you not been there."